Love thy customer

Love thy customer

We’ve been chatting a lot lately about what ‘Customer Success’ really means and looks like in action. A lot of companies and partners we work with now have entire teams dedicated to this functionality and purpose but there seems to be a lot of...
Meet the Team – Tim Misson

Meet the Team – Tim Misson

Tim Misson, Operations Director I’ve actually worked at Sales Engine twice – the first time several years ago as a consultant before returning in 2019. It seems the pull of working with such a great team was too great, and this definitely feels like my spiritual...
The human touch

The human touch

In this post, Senior Consultant, Greg Lee, chats about the importance of the human touch in current approach to sales and marketing. When Bruce Springsteen wrote and sang about needing “a little of that human touch” he probably wasn’t thinking about how to...
Do we still need formal sales proposals

Do we still need formal sales proposals

In world where videos replace face to face meetings, emails replace documents and IM can be the accepted form of customer to supplier communication, where does that leave the formal Sales Proposal? Historically known as the thorn in the side of sales people who...