by Fay Macdonald | Nov 29, 2023 | Event, Latest News, Strategy
Imagine a world of true alignment. Where the end-to-end customer journey is a rainbow wave focused on their enduring success.- They receive sparkling personalised content based on carefully interpreted engagement data as part of their success plans.- Tech tools work...
by Fay Macdonald | Jul 3, 2023 | Insight, Latest News, Strategy
We’ve been chatting a lot lately about what ‘Customer Success’ really means and looks like in action. A lot of companies and partners we work with now have entire teams dedicated to this functionality and purpose but there seems to be a lot of...
